Terms and Conditions – Updated for GDPR Compliance

 

Welcome to the Devon Dogs website

Please read course information before booking to ensure that the training you book is suitable for you and your dog.  If in doubt, please visit the FAQs, or failing that, email us. To complete your booking, you can use a credit card, debit card, or PayPal account. Please note you can purchase multiple events and make one payment. Once you have completed the booking process, you will be asked to make secure payment by either of these methods.

 

Not sure if what you want to book will be for you?

No worries. We know that sometimes people need a little extra time to make sure what they booked really is for them, so for this reason we operate a 7 day “think about it” policy.” This basically means that after you book any training with us you have a whole 7 days to change your mind and get a full refund it you think the training you booked isn’t suited to you.

Now – there is one thing to keep in mind here… If the training falls within the 7 days – we’re sorry we can’t offer a refund if you change your mind then. Okay, so if you do decide that you wish to cancel please email us within our 7 day “think about it” period and we will happily refund you right away.

 

Cancellation Policy

Please note we operate a no refund policy outside of our “think about it” period for all bookings.

 

Workshops

If you are unable to attend your workshop, please inform us. We require at least 48 hrs notice to be able to consider if we can swap your booking for a suitable alternative. Please note there will be an admin fee of £10.00 if we are able to swap you over. Click here to arrange payment for the admin fee.

 

Weekly Classes

If you are unable to attend any of your classes, please inform your trainer as soon as possible.

 

How We Use Cookies

We use cookies on the Devon Dogs website when you log in, to enable you to navigate through the website and make purchases.

 

How We Use Your Data

Through our website we collect your name and contact details, including email address, phone number and address. This helps us to contact you about any purchases you make. If you sign up to receive our newsletters, we store your name and email address, so that we can keep you up to date with our news and monitor the success of our campaigns.

If you buy a stay at one of our Bowerland cottages online, we also store your contact details so that we can keep in touch with you about your booking.

 

Privacy

We promise to store your data securely, and will not pass your details on to any third parties. If you would like to see what data we store about you please contact us at the address below. You may ask us to delete your data at any time.